Privacy Policy

Dr Priya Sivadas is committed to protecting your privacy and ensuring the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We may collect the following types of personal information:

• Name, address, contact details (phone, email)
• Date of birth and gender
• Medicare number and private health insurance details
• Medical history and health information
• Referral letters from your GP or specialist
• Test results and diagnostic reports
• Appointment and booking information submitted via this website

Your personal and health information is used to:

• Provide medical treatment and care
• Manage appointments and follow-up consultations
• Process Medicare and private health insurance claims
• Communicate with referring doctors and other healthcare providers
• Comply with legal and regulatory requirements
• Send appointment confirmations and reminders

We may disclose your information to other healthcare providers involved in your care, pathology and radiology services, hospitals, Medicare and private health insurers, and where required by law. We will not disclose your information for marketing purposes without your consent.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Electronic records are stored securely with password protection and encryption where appropriate. Our website uses secure connections (HTTPS) for all data transmission.

When you submit an appointment request through our website, the information you provide (name, email, phone, preferred date/time, location) is stored securely and used solely for the purpose of managing your appointment. This data is accessible only to authorised clinic staff.

You have the right to access your personal information held by us and to request corrections if you believe it is inaccurate or incomplete. You may also request deletion of your data where it is no longer required for the purposes for which it was collected. To make a request, please contact our clinic.

If you have any questions about this Privacy Policy or wish to make a complaint, please contact us: