Our Journey

Our Journey

A look at how the practice's online experience has grown for patients over time.

Early 2025

  • A decision was made to completely rebuild the practice's online presence

March 2025

  • The practice took full ownership of its website, domains and online accounts

April 2025

  • Website refreshed: forms improved, content cleaned up, and official practice email addresses introduced

May to June 2025

  • New logo and branding introduced, built around Dr Priya's favourite teal, now paired with pink

February 2026

  • Education library expanded: 40+ plain-language articles, organised and searchable by topic

July 2026

Week of 6 July

  • Booking form made simpler and faster to complete
  • Clinic location addresses added
  • gynaec.com.au, our companion patient education resource, linked across the site
  • Practice contact display options improved

Week of 13 July

  • Online booking calendar refined, with availability by consulting day
  • Faster rebooking and rescheduling support
  • Site navigation and page titles tidied for easier browsing

Week of 19 July

  • Booking confirmations overhauled: clear confirmation emails with a booking reference number
  • Booked times now shown as unavailable in real time
  • Old links from the previous website now redirect to the right pages

Week of 21 July

  • Morning and afternoon session availability shown per consulting day
  • Booking display refinements

Late July

  • Help Centre and patient guides launched
  • Cookie and privacy consent improvements

On the horizon

  • An AI companion offering 24/7 administrative support for your care with Dr Priya, helping with appointment scheduling, follow ups and routine check ins, and answering everyday questions about fertility care, the clinic and pricing
  • More ways to connect with the practice online
  • Continued growth of our patient education resources

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